New blog – registering on our new website

Published August 1, 2017 at 16:22

In just over a week local residents will be able to access Rossendale Council’s new and improved website.

The new site goes live on Wednesday August 9, and features a re-jigged layout – with an A-Z of services – that makes it quicker and easier for residents to access the information they need.

In the latest in a weekly series of blogs leading up to the launch Cllr Steve Hughes, Executive Member Champion for IT, talks about registering on the new site.

The new website  – along with its sister news site – will be the first port of call if you want to know about Rossendale and what is going on in the borough.

The transition over to the new site will be seamless for residents but those who were registered on our old site will need to re-register on the new one. However the process will be simple and quick.

Once registered you can sign in and do things like saving answers to forms and viewing forms you’ve already completed.

It’s all about making the customer experience as quick and easy as possible but it’s important to note you don’t have to be registered to use the site.

If you do though, you’ll also receive personalised information about why you’ve contacted the Council and, should you wish, you can receive web content that is based on your profile and preferences.

In addition to the registration process, you can create and submit your own events for consideration to be published in a calendar of events.

You can also submit directory information, for example business listings, via a simple web form so you can get your message out to more residents – but again you will need to be registered in order to make changes in future.

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